AmericanMadeBilliards.com will gladly accept any new returned item purchased from AmericanMadeBilliards.com stock provided it is in sellable condition. (This does not include freight shipped items.) New returns must be returned in their original box or packaging, and must not be shelf worn, deteriorated, torn or otherwise not saleable in its condition or appearance.There will be no restocking fee if the return is within 30 days from date of purchase. (This does not include freight shipped items.)
There will be a 15%-20% restocking fee for returns after 30 days from date of purchase and within one year from date of purchase. Items more than one year from date of purchase are not returnable.
Special orders purchased from AmericanMadeBilliards.com are not returnable for credit.
Broken or Warranty Claim Returns:
AmericanMadeBilliards.com will honor all broken or warranty claim products in accordance with the manufacturers warranties and policies.
AmericanMadeBilliards.com will not be responsible for items returned as broken or warranty claim that are refused by the manufacturer due to abuse.
AmericanMadeBilliards.com can only issue a credit for broken or warranty claim items if the manufacturer determines the item to be a valid claim.
Repair under Warranty Returns:
AmericanMadeBilliards.com will assist our customers with their warranty repairs, provided that the item was either purchased from AmericanMadeBilliards.com or is from a manufacturer supplying AmericanMadeBilliards.com, by sending them to our choice of warranty/repair centers.
If the item is within warranty, as determined by the manufacturer, then the item will be repaired at no cost and will be returned to the customer at no cost.If the manufacturer denies warranty repair and the customer wants the item returned, the customer will be responsible for the diagnostic/estimate fees from the repair center, as well as the cost of shipping the item from AmericanMadeBilliards.com to the customer. Be advised that the item will likely be returned disassembled